Shipping Policy
Shipping Carrier
We use reliable logistics partners to ensure your order arrives safely and on time. Our key partners include, but are not limited to UPS, FedEx, USPS, SEKO.
Delivery Area
The Shokz B2B website only ships to the United States + 7 overseas territories(Alaska, Puerto Rico, Hawaii, U.S. Virgin Islands, Guam, American Samoa, Northern Mariana Islands), please kindly note.
Delivery Time and shipping cost
Delivery method | Expected Shipping Time | Shipping Fee |
Standard Shipping | 1-3 business days of processing + 5-7 business days of shipping (orders placed late than 10am EST may not ship out on the same day) | Free |
Next day air | 1 business day of processing + 1 business day of shipping (orders placed late than 10am EST may not ship out on the same day) | Calculated based on ordered items, distance and selected lead time |
2nd day air | 1 business day of processing + 2 business days of shipping (orders placed late than 10am EST may not ship out on the same day) | Calculated based on ordered items, distance and selected lead time |
**Note: Larger order(>500 units) could require more processing time.
Order tracking
You can find your order on the "my account>order history" page to check the order status.
After shipment, you will receive an email notification with the tracking number in it. At the same time, you can also check the tracking information in “my account” page.